Running vacation rentals on the coast of North Carolina is no small feat—especially when you're managing 180+ properties like the team at Hobbs Realty. Between seasonal turnover, owner expectations, and keeping guests happy, the last thing your team needs is to spend days packing toilet paper and trash bags into boxes.

Bethany Smith, Chief Administrative Officer at Hobbs Realty, knew there had to be a better way. Spoiler: there was. Since switching to sojo, Hobbs has taken the stress out of stocking and turned amenity chaos into calm.

sojo plugs directly into Streamline, their property management software, amenity shipments are automatically scheduled with each turnover—no spreadsheets, no manual steps, no surprises. Just guest-ready kits, delivered on time, every time.

What’s in their sojo setup?

• Bathroom: Custom-branded PRO bathroom and LUX bathroom kits 
• Kitchen: Custom-branded PRO kitchen and LUX kitchen kits
• Extras: Welcome cards and seasonal welcome bundles

The Before: Days of Manual Labor

“We were hand-making the kits ourselves,” Bethany told us. “Pulling supplies, packing boxes—it took at least two full days of labor.”

Let’s break that down:

• Ordering supplies? Manual.
• Organizing and storing it all? Total space hog.
• Assembling the kits? A full-day job no one looked forward to.

It was labor-intensive, morale-crushing, and unsustainable.

The After: Automation + Guest-Approved Kits

Enter sojo. Now, kits arrive pre-packed, timed with turn overs, and ready to impress.

✅ 2+ full workdays saved per week

✅ Less physical strain on the team

✅ No more bulk ordering or inventory tracking

✅ No more “where do we store this?” drama

“It’s one less headache,” Bethany said. “We know the shipment will show up on time. We don’t have to think about it.”

Big Win? Happier Team, Better Operations

Taking kit assembly off housekeeping’s plate was a game-changer. “It’s made a big difference for morale—especially in housekeeping, where it’s hardest to keep spirits high,” Bethany said.

sojo’s automation didn’t eliminate jobs. It made room for better ones. Former kit-packers now focus on higher-value work, and the team doesn’t need as many seasonal hires. That means more stability, less turnover, and a smoother peak season.

Guest Love + Subtle Branding Wins

While Bethany doesn’t have hard numbers on direct bookings, the guest feedback says it all:

“We loved the starter kit—no store runs on night one!”


“Such a thoughtful touch—everything we needed was right there.”

These mentions show up in reviews and post-stay surveys. And when guests rave, everyone wins.

“Owners experience the same kits when they stay,” Bethany explained. “That’s how we get the skeptics on board. They see the value firsthand.”

sojo as a Partner, Not Just a Platform

Bethany emphasized something we hear often: working with sojo just feels easy.

“Everyone we’ve worked with has been helpful and solution-oriented,” she said. “It’s seamless. Issues are rare—and when they do come up, they’re handled quickly. I can’t recommend sojo enough.”