Harris Vacations has built its reputation on exceptional guest experiences across its growing portfolio. But behind the scenes, keeping up with amenity inventory, manually kitting supplies, and ensuring brand consistency became a challenge across 177+ properties.
With a team stretched thin managing supply logistics, they needed a smarter way to handle amenity replenishment. That's where sojo came in—automating shipments, streamlining processes, and delivering the custom-branded experience Harris Vacations was looking for.
What's in Their sojo Setup?
- Bathroom: PRO+ full bath kits
- Kitchen: PRO+ kitchen kits
- Essentials: Paper towels & toilet paper
- Extras: Foldable tote bag, after sun care kit & welcome card
$410K in Direct Bookings From a Box?
The efficiency gains alone make sojo a game-changer for Harris Vacations. But the custom-branded packaging has had an even bigger effect on guests, owners, and revenue.
- Guests rave about the premium presentation. It feels high-end, polished, and on-brand.
- Owners love the elevated experience. sojo's sleek kits reinforce the luxury touch they want in their homes.
- The results speak for themselves. sojo's branded packaging and in-home QR codes have generated 72 direct bookings and $410K in revenue in 2025.
sojo has done everything they promised—from creative packaging and branding to amenities that impress both guests and owners. It's been a flawless partnership.
From Manual Chaos to Fully Automated Deliveries
Before sojo, they team spent hours every week manually tracking inventory, verifying quantities, and assembling amenity kits. Their QA manager and warehouse team juggled everything—double-checking stock, organizing shipments, and making sure every property had what it needed.
Now that's all in the past. Because with sojo's automated shipments, they've:
- Cut out last-minute supply runs and removed the risk of running out of essentials
- Eliminated manual inventory tracking and kitting to give their team back 12+ hours per week
- Freed up housekeeping staff so they can focus on prepping homes, not shopping for supplies
- Achieved brand consistency across every home for guests to have the same premium quality every stay
Before sojo, we were handling amenities manually—week in, week out. Now, everything arrives exactly where it's supposed to, on time, every time. It's been a massive time saver.
An Operational Upgrade That Pays Off
With rapid growth, their team needed a solution that could scale without compromising on quality. sojo delivered.
- Time savings across the board. No more manual kitting, tracking, or supply headaches.
- A premium, cohesive brand experience. For guests and owners alike.
- A competitive edge in owner acquisition. Showcasing sojo's curated products during onboarding helps seal the deal.
- New revenue opportunities. QR codes and branded products drive direct bookings.
For Harris Vacations, moving to sojo in 2024 was a no-brainer—and it's paid off in time saved, consistency delivered, and a guest experience that stands out.
Turn Your Amenities into a Revenue Driver.
Harris Vacations generated $410K in direct bookings from branded amenity kits and in-home QR codes. Why couldn’t your team be next?
Grab your free sample kit here, and see for yourself what custom branding can do.
Vacation Rental Direct Booking Strategy FAQ
How can branded amenities drive direct bookings?
Custom-branded amenity kits with QR codes linking to your direct booking site put your brand in front of guests at multiple touchpoints during their stay. Harris Vacations generated 72 direct bookings and $410K in revenue using this approach.
What is vacation rental amenity automation?
Vacation rental amenity automation syncs your reservation calendar with a supplier like sojo. Amenities are pre-packed and shipped automatically for each turnover—eliminating manual inventory tracking, kitting, and supply runs.
How much time can amenity automation save property managers?
Harris Vacations saves 12+ hours per week after switching to sojo. Their team no longer tracks inventory, assembles kits, or makes last-minute supply runs.
Do branded amenities help with owner acquisition?
Yes. Many property managers use sojo's curated, custom-branded products during owner onboarding to showcase the premium guest experience they deliver. It helps differentiate your services and close deals faster.
What amenities does sojo offer for vacation rentals?
sojo offers bathroom kits, kitchen essentials, paper goods, and custom extras like welcome cards, tote bags, and after sun care kits. All products can be custom-branded to match your company's look and feel.
